Citation: Robin Cohen, Alan Tsang, Krishna Vaidyanathan, Haotian Zhang. Analyzing opinion dynamics in online social networks[J]. Big Data and Information Analytics, 2016, 1(4): 279-298. doi: 10.3934/bdia.2016011
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In this paper, we explore an important component of the effective understanding of influence in social networks, a topic which has significant interest currently to those in a variety of organizations who face the challenge of performing meaningful analyses in the face of big data. The work that we present in this paper provides insights into how to properly arrange and interpret social network relationships. Our proposed models are introduced; their effectiveness is illustrated through a series of detailed simulations of environments in which users may be participating with their peers, exchanging information, being susceptible to influence and reaching final decisions about actions to take. The strategy that we adopt in fact coincides exactly with the methods promoted by Professor Cercone (advice that in fact one of us once received from him and remember quite vividly), namely to properly establish the grounding for proposed models in artificial intelligence first and foremost through a proof-of-concept analysis. We are quite proud to be offering a contribution in the memory of Professor Cercone, of value towards a topic area with which he was intimately involved: that of big data and information analytics.
This paper studies the challenge of analyzing the dynamics of opinions within online social networks. The problem we focus on is how to model the behavior of a peer who is forming an opinion in order to make a decision, under the influence of others within the social network. Depending on the nature of the peers in the networks and their relationships in the social network, convergence of opinions may be promoted. We are interested in the role that extremists and stubborn agents may play in promoting a polarization of opinions and whether this can be addressed by imbuing peers with an appropriate level of skepticism.
Various settings today place users in environments where massive numbers of other peers may potentially serve to cause an adjustment in opinion. Comprehensive analysis of the opinion dynamics may then be of great importance. This may be challenging to perform. For example, social networks may enable voters to discuss possible candidates in an upcoming national election. Pollsters may then be interested in analyzing the opinion dynamics that tend to emerge, in order to predict how people may end up voting. Businesses may seek to influence peers in a social network, to convince them to purchase the company's products; knowing how the opinions of these peers could be changed, if the business were able to project an opinion into this network, would be very valuable in order to determine appropriate strategies. By studying the dynamics that results under a variety of specific scenarios, we are able to equip organizations with a way to gain their desired insights.
Our approach is one where we suggest adopting skepticism in the presence of others whose beliefs radically differ from one's own. Our aim is to examine where convergence of beliefs can still emerge. This is done by first describing a core model ([17]) which examines conditions under which the opinions of moderates stratify, under varying degrees of empathy, using distinct techniques for measuring the trust of peers, in the context of certain structures of graphical relationships for the network.
We then expand the model to consider two separate but valuable extensions, each of which serves to confirm the robustness of the original design, under a wide variety of differing environments.
With the initial extension, the empathy of the agents is kept constant in order to examine the difference of influence between acquaintances and confidants, within the social network. In distinguishing these two primary kinds of peer relationships, we are able to produce a more detailed analysis of influence, linked to these roles.
In the second extension, we first of all experiment with modeling the parameter of empathy as a distribution instead of a constant, in order to examine how much polarization of opinion is achieved, with extremists in the network. We also introduce curmudgeons into the population, individuals who constantly question the group's norms and may be viewed as extremists with moderate opinions, in order to examine the dynamics that ensue and the effect on convergence of overall opinions. A final variation examined is admitting scenarios where peers tend to collect into small cliques, known as cavemen graphs; this is done in order to examine the behavior of changing opinions, within this stratified network.
All together, we reveal important relationships exhibited in social networks among peers, when forming opinions for decision making. In scenarios where massive numbers of other agents may pose a challenge to enabling opinions to be formed with some clarity, our methods provide valuable insights for how peers should be organizing, reasoning and acting, towards carrying out effective actions.
In this section, we provide an introduction to opinion dynamics, followed by the presentation of some existing work that serves as the backdrop to the new models that are developed in this paper. Included here is a cogent summary of the approach of Tsang and Larson [17] which forms the basis of our research.
The study of opinion dynamics has early applications in fields such as the early adoption of antibiotics, hybrid corn, etc. This process is referred to as "innovation diffusion" and has traditionally been modeled by binary variables which model whether agents adopt the new techniques or not [17]. While this binary decision model is appropriate for the above decisions, this does not suffice while capturing more complex opinions like political leanings, socioeconomic standing, fashion trends, movie preferences, etc. Modern opinion dynamics generalizes this innovation model by expressing opinion as continuous values in the interval
In an iteration, agents interact with each other and consequently change their opinion. Agents have opinions in the interval
A phenomena that is observed in real life is that, agents are more likely to interact with each other when they are already similar to each other. To model this, simulations incorporate homophily from the literature [17]. Homophily is the principle that similar people are more likely to interact with each other than dissimilar people [10]. Homophily makes sure that agents who have similar opinions are more likely to interact with one another. Another related phenomena which motivates cognitive scientists is cognitive bias; this refers to when subjects arrive at irrational conclusions based on subjective reconstruction of reality [1]. We are specifically concerned with motivated cognition, a particular type of cognition bias, where observations are evaluated in ways that is compatible with the individual's belief. Examples of this bias are seen in studies where participants are asked to rate the attractiveness of a person; it was observed that participants consistently rated the person higher if they were led to believe they were going on a date later on in the experiment [9].
Opinion dynamics among agents in a social network has also been widely studied in terms of trust model selection and experimental verification [6]. Most of existing methodologies model whether an agent would adopt opinions from its neighbours, and how users updating their own opinions lead to evolution of opinions[2]. Then the convergence or divergence of opinions and the emergence of a consensus or polarization status can be observed and evaluated [7]. There are three main types of components defined in most of these models: Neighbours, Opinions, Trust. The Neighbours for a specific user in the social network are defined as those who follow this user and those followed by this user [13]. As for the Opinion held by each agent, while binary variables 0 or 1 are suitable to model many decisions such as political elections, the field of opinion dynamics utilizes continuous values in the interval
The work by Tsang and Larson [17] focuses on how agents with extreme opinions affects the general population. As mentioned in Section 3.1, this paper models opinions as continuous values between the interval
The Opinion Dynamics Model used has agents embedded in a social network with each agent having an opinion
T(x,x′)=exp(−(x−x′)2h) | (1) |
where
xi←(wi,ixi+∑j∈N(i)wi,jxj)(wi,i+∑j∈N(i)wi) | (2) |
wi,j←(wi,j+rT(xi,xj))(1+r) | (3) |
Here,
The random graph models used for simulation are the Barabasi-Albert graph model and a homophily model based on the Erdös-Reyni random graph. The Barabasi-Albert model is an algorithm to generate a random network using a preferential attachment process [15]. It is constructed iteratively by adding vertices with an attachment parameter
An Erdös-Reyni graph model with connecting probability
Tsang and Larson test their model by averaging their results over 25 replicated trials (each with a maximum of 500 rounds). Their evaluation shows that they have constructed a robust model of opinion dynamics, with agents operating in preferential attachment, resulting in a small-world network which quickly converges to an early, loose consensus. They also show that the final outcome of the equilibrium, whether the population converges to a moderate or extreme opinion, will be based on agent empathy and as a secondary factor, the network's connectivity. In Section 6 we show a couple of graphs which display output from algorithms encoded to run this model in specific social networking environments. These graphs will be used to contrast with the results we obtain from the extensions presented in this paper, as part of our discussion of the new results that emerge in our work.
It is pertinent to note the work of Swarup et al. [16], who studied the convergence of language norms, how new features in languages occur, and when they expire. This approach differs from the work of Tsang and Larson in that they consider bidirectional graphs, where agent A can be influenced by agent B, but vice-versa may not be possible. Their model assumes the existence of loners, who are not influenced by anyone else, and who are responsible for introduction of new features to the language. These loners draw an interesting parallel to the curmudgeons introduced by Parunak et al. [12], which is expanded upon late in the literature review.
The underlying assumption of the paper is that languages keep changing due to "innovation", or the change of diction. The authors also assume that as a novel feature enters a language, it becomes the norm after a period of time. Note that a norm is said to be reached if 90 % of the population uses the language variant. The paper divided agents into two groups:
1. Loners: People who do not copy others, and are not connected to many people
2. Hubs: People who are connected to many people
The paper posits that loners, who are uninfluenced by other agents, are more liable to coming up with language features which differ from the norm, and are responsible for the introduction of new features in languages. The model used is the Degree-Biased Voter Model (DBVM), which is a graph, where if each node
P(i)=kini∑jkinj∀i,j∈N | (4) |
where
The paper tests this model and compares it favorably with data available from 19th century French. The conclusions of the paper are that with an increase in words being introduced to the language, a lesser number of loners introduce variants, and that the time taken to reach a norm decreases. Another important note is that agents need to be conservative if a norm is to exist, if agents are very susceptible to change, then norm may not be formed.
This work serves as an influence for the second extension presented in this paper, in Section 5.
The paper of Parunak et al. [12] was motivated by the perceived increasingly ingrown nature of agent research [12]. The authors focus on a phenomena termed as Collective Cognitive Convergence, or
The reasons for
1. Social pressure to conform
2. Limited information in delimited groups
Another pertinent phenomena is group polarization, where a group with a slight tendency towards one position will become more extreme through interactions. On running experiments, Parunak et al. detail the items below as some methods which did not help in countering the collapse of the population.
1. Highly tolerant agents: when agents interact very easily with all agents disregarding the extremeness of their opinion, extremists could influence agents to convergence
2. Delimiting agent's neighborhood: when agents are constrained to interact with only other agents in their neighborhood, they are never exposed to agents who have disparate opinions and therefore this leads to collapse
3. Neighborhood is delimited to random agents: when agents were picked by random to interact with other agents, it was experimentally shown that there was still a collapse of the population
The authors propose the following mechanisms as successful in countering collapse of populations:
1. Random mutation: the opinion of agents change in each iteration with a small probability
2. Curmudgeons: adding agents who constantly question the group's norms and assumptions
3. Interacting sub populations: having users who are part of different communities (Fig. 1)
This work will also be an inspiration for the extension outlined in Section 5.
The DEGROOT model is one of the classical averaging models which studies, in a fixed network, how opinion consensus is reached when individual opinions are updated to the average opinions of the neighborhood [5]. In a social network with
xi←wi,ixi+∑j∈N(i)wi,jxjwi,i+∑j∈N(i)wi,j | (5) |
The DEGROOT model of opinion dynamics figures prominently in the extension outlined in Section 4. This model easily updates an agent's opinion by averaging his opinion with the mean of his nearby opinions. And all the opinions will be swayed by each other through repeated iterations and finally converge to a consensus in the fixed network. However, the DEGROOT model ignores the fact that there exist some extremists in the social network and the problem of how to model those agents who disagree with others even at equilibrium [4]. Tsang and Larson [17] proposed a Skepticism model to investigate how skepticism affects opinion formation in social network. Skepticism model explores the effects of skepticism between agents. Agents are skeptical of other agents when their opinions diverge, but are more receptive to persuasion when their opinions better align.
Equation 1 defines a kernel based trust function which measures the degree of trust between agents according to the distance of their opinions
The opinion would evolve to a two-pole model when there exist a lot of extremists in the social network. Tsang and Larson [17] also found that higher empathy increases the impact of the extremists on the population. And small-world networks will quickly converge to an early, loose consensus before taking coordinated action to migrate the collective opinion to the equilibrium. This equilibrium may be moderate or polar, with agent empathy being the primary factor influencing the final outcome.
In this paper, we present two distinct efforts to introduce extensions to the model of Tsang and Larson, in order to produce experimental results that demonstrate the robustness of this approach. The first is outlined in this section; the second extension is showcased in Section 5. Our results serve to provide important insights to practitioners about how the core model may be employed and interpreted, in a variety of settings. In Section 6, we return to provide additional discussion about the conclusions to be drawn.
The first extension we present concerns a confidant opinion dynamics model. Based on the DEGROOT model [3] and the Skepticism model [17], our novel model combines the variance of friendship with a traditional averaging model. Agents
In this model, agent
The opinion
xi←wi,ixi+α∑j∈C(i)yi,jxj+(1−α)∑k∈A(i)wi,kxkwi,i+α∑j∈C(i)yi,j+(1−α)∑k∈A(i)wi,k | (6) |
In this model, we assume
We assume the distribution of confidant networks follows a power-law distribution [11]. So only a small portion of neighbors can be regarded as confidants for a specific agent in our defined social model. Due to the sparsity of confidants in our simulated confidants network, we assume all trust weights for confidants agents as
Our proposed model can be verified by comparing the opinions differences between agents and their neighborhoods after multiple iterations of opinions formation. The degrees of opinion difference with acquaintances or confidants can be different. Meanwhile, we also need to check whether our model would lead the agents' opinions to convergence or divergence. Moreover, it is also interesting to investigate the influence of varying parameters: Confidant Parameter
This paper applies a modified Erdös Rényi random model to generate agents connection graph [18]. Recall that in the Erdös Rényi model, a graph is constructed by connecting nodes randomly. Each edge is included in the graph with probability
An example of modified Erdös Rényi graph on 40 vertices and
For each experiment, we initialize the social network
Once the network and opinions are initialized, the variables are updated according to equations 6 - 3. We set
The empathy bandwidth parameter
Figure 3 shows the evolution of opinions for around 500 iterations from all the trials. The opinions of all the trials are averaged at the end of each experiment. To measure the process of opinions evolution, we record the distribution of opinions in each iteration. Since the initial opinions
We calculate the difference between the opinions of agent
Dc=∑i∈V∑j∈C(i)|xi−xj|∑i∈V|C(i)| | (7) |
Da=∑i∈V∑k∈A(i)|xi−xk|∑i∈V|A(i)| | (8) |
Figure 4 measures the difference between
G=Do−Dc{>0 Opinions are closer to confidants=0 No differences between neigbours' opinions<0 Opinions are closer to acquaintances | (9) |
Figure 4 shows the heatmap of
The results show that the opinion difference between agents and their confidants is smaller than that between agents and their acquaintances. This phenomenon is more clear when agents are assigned higher Confidant Parameters (i.e. listen more to confidants than to acquaintances) and the proportion of acquaintances in their network is smaller (i.e. only a small portion of neighbours are acquaintances) so agents are strongly influenced by limited neighbours and this differs more with acquaintances.
We also find the pattern remains consistent no matter how much we vary the empathy[0.2, 0.8] and regardless of the connection probability of agents in the Erdos Renyi graph[0.15, 0.4]. We do not show the data from these experiments for brevity, but no data point differs from those in Figure 4 by more than
We now present a second effort to introduce important variations for the core model of Tsang and Larson [17]: allowing empathy to be modeled as a distribution rather than as a constant, examining how opinion dynamics adjust in the presence of curmudgeons, and considering the effects when clique-ish cavemen graphs persist within the environment.
Our proposed model is based on the observation in Tsang's model that empathy and learning rate could vary among the population of a society. Research in the literature shows that for Japanese medical students, empathy increases as they progress in their study and that female medical students were more empathetic [8]. This pattern, however, was not observed in Korean medical students where empathy difference was not observed between genders [14]. It seems reasonable to conclude that empathy differs across a population based on educational and social factors. To include this in Tsang's model, we vary empathy across an uniform distribution. We could represent this in our formula by modifying the trust function in Equation 1 to Equation 10.
T(xi,xj)=exp(−(xi−xj)2hi) | (10) |
In the subsection that follows, we present our experiments which initialized 200 nodes in an appropriate graph with varying parameters of empathy, curmudgeons, and extremists. To eliminate noise, we initialize curmudgeons in all experiments with evenly spaced values between
The figures for the 2-pole model show the average polarization for moderates, moderates being agents who are not extremists or curmudgeons, which is the average distance of opinions from
We now move on to examine the robustness of the Tsang and Larson model to the presence of curmudgeons in the population. Recall that these are agents that constantly question the group's norms. These curmudgeons do not change their opinions in all the iterations. We analyze for different graph models when 20 % of the population, chosen uniformly at random, to be curmudgeons and when 10 % of the population, also chosen uniformly at random, to be curmudgeons. We note that increasing the percentage of curmudgeons increases the polarization of agent opinion and that varying empathy disrupts the pattern that was shown to exist in Tsang and Larson's work [17]. The results are shown in Figures 9, 10, 11, 12, 13, and 14.
We also sought to test the Tsang and Larson model [17] on different network structures like the caveman graph (Figure 1), where there are tight knit separate communities that are connected to each other by only a few bridge agents. The caveman graph, while perhaps not representative of typical modern societies, could be true of certain environments where peers tend to be more isolated and are connected by only a few agents (for example, travelling salesmen). When the experiment was run on a caveman graph with 200 nodes and 5 cliques of size 40 each, the agent's opinions converged to a mean of 0.75 while the standard deviation was 0.24. But, when the experiment was run on a caveman graph with 200 nodes and 20 cliques of size 10, the mean of the agents' opinion was 0.75 and the standard deviation was 0.10. We conclude that when the number of cliques are lower opinion does not converge, and as the number of cliques become higher it converges to a consensus. Note that we did not use curmudgeons while running the experiment for caveman graphs.
In order to reflect further on the results presented in this paper we first of all reimplemented the algorithms of Tsang and Larson [17] using the same parameters employed for the graphs in Section 5. We then selected three representative graphs from that paper to display here: Figures 15, 16 and 17. These graphs now admit a straightforward comparison with the ones that were generated in Section 5. In particular, we observe that varying empathy disrupts the pattern that existed in the work shown in Tsang and Larson's work [17].
Introducing curmudgeons does not change this pattern, but we see a marginal change in the polarization of agents when 10 % curmudgeons are introduced and we see that there is slightly more polarization when a higher percentage of the population (20 %) are curmudgeons. The reasoning behind this is might be that as there are more agents with slightly polarized opinions, and who are not influenced by other agents, the overall polarization of the population increases correspondingly. To summarize, adding empathy distributions disrupts the original model but adding curmudgeons does not have much effect.
We note that the results of Section 4 are not brought into a direct comparison with the results of Tsang and Larson [17]. This is because these results focus on analyzing local effects, i.e. for one agent in the graph (i.e. the reference agent), reporting on the influence of confidants and acquaintances within the social networks. These are therefore independent conclusions.
In this paper, we showcased the model of Tsang and Larson [17], used to examine opinion dynamics in social networking contexts. We explained how a study of the patterns of behaviour of peers within these networks is a truly vital challenge, one where the populations may be extremely large, and thus where key insights into how opinions adjust, under varying parameter configurations, is critical. As we explore two primary extensions to the skepticism model of Tsang and Larson, we are able to examine the outcomes that emerge with regard to peer opinion. We have learned that the model rests on a solid foundation that enables it to be repurposed in a setting where peers may be distinguished as acquaintances or confidants, and that a similar convergence of behaviours exhibited in the original model continue to emerge, under this extension. We have also learned that the original model adapts well when empathy is viewed as a distribution of possible values, rather than being held constant, during experimentation. With the addition of curmudgeons into the environment, we are able to additionally challenge the peers as they converge on their opinions; allowing cavemen-like cliques to be formed also enables us to draw conclusions about the value of the model in a rather specific arrangement of peer relationships. In all, we see that the original model is adaptable to variations in parameter settings, and provides an extensible framework for practitioners to learn the nature of opinion dynamics within their social networks.
For future work, we plan to conduct additional experiments and to examine additional metrics with respect to experiments that have already been conducted. To begin, the exploration of confidants and acquaintances presented in this paper set the empathy value to be fixed, since we were not focusing on the polarization of opinions. For future experiments, varying empathy is worth exploring; the final opinion may be influenced by the presence of extremists, so we can learn more about the effect of empathy in the presence of confidants. Ideally, we would be able to supplement the theoretical models of acquaintance-confidant relationships with real world data mined from social networks. Another possible direction is to examine the trust distribution of confidants, trying to set this more accurately, in comparison with how trust is modeled for acquaintances.
For the experiments presented in Section 5, which examine empathy in terms of a distribution and consider the role of curmudgeons, we can gain further insights by varying the empathy according to the degree (i.e., the number of neighbors that an agent has) and seeing whether this affects the polarization of opinions. In addition, the exploration of caveman graphs to date has been modest. For the future, we aim to experiment with lesser empathy for agents who are in multiple cliques. The reasoning behind this is that such agents would less likely to be influenced by other agents as they have to content with many neighbors.
Other areas worth exploring, for the empathy and curmudgeons extension include the following special cases: ⅰ) when there is only one group of extremists and how this affects the convergence of opinions ⅱ) allowing nodes in caveman graphs present in more than one community to be modeled as curmudgeons (following suggestions that in feudal societies it is tradesmen who are considered least gullible and most likely to interact with more than one community). Broader explorations of value for examining confidants and acquaintances includes: ⅰ) considering distinctions among the set of confidants, with certain peers designated as having a higher status than others ⅱ) more generally, considering additional kinds of friendship relations within the social network, allowing finer distinctions than the current arrangement of confidants and acquaintances.
A final thread for future research is to implement our algorithms in specific contexts where practitioners can help to set the parameters to be explored, as they seek to gain insights into specific trends within social networks that they are most interested in examining. As mentioned in our introduction, we can imagine applications where pollsters seek to analyze the influence of voters in the population or where businesses are making decisions about product offerings based on how they perceive the dynamics of opinions amongst customers to unfold.
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